About Us

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Who we are

Nyraa Group Of Company - Banking Recovery, Sales & Collections

Nyraa Tech Solutions is a leading business company specializing in banking recovery and collections. Established with a commitment to efficiency and compliance, we provide end-to-end recovery solutions for top financial institutions, ensuring optimized collections and reduced delinquency rates with a robust BPO setup and a dedicated team.

Our Mission

To deliver high recovery rates, ensure compliance, and maintain customer integrity in all our processes.

Our Vision

To be the most trusted banking recovery partner for financial institutions.
Who we are

Nyraa Group Of Company - Vodaphone Telecom Sales & Collections

Nyraa Tech Solutions is a dynamic BPO service provider specializing in Vodafone sales and collections. With a robust BPO setup and a dedicated team, we focus on customer acquisition, sales, and debt recovery to enhance Vodafone’s market presence and revenue cycle.

Our Mission

To drive higher sales conversions, minimize defaults, and enhance customer satisfaction through efficient BPO solutions.

Our Vision

To be the most reliable partner for Vodafone’s sales & collections operations.
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354+
Completed Projects
1219+
Satisfied Clients
99%
Web Site Analyse
321+
Clients Supoort Done

Recruitment Infrastructure

How do we build our recruitment infrastructure?
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Screening

We look for the right candidate based on talent qualifications, in terms of major, experience, interpersonal skills, etc.

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Customized Tests

We conduct tests such as Excel, SQL, Tableau, translation, and writing for various positions and levels.

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Refernce Check

This is necessary to verify a candidate's profile by checking the criminal record, employment history, education, etc.

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Training

We organize training for all new hires in terms of procedure, background, and system of the clients. For us, training is also the commitment of the recruiter to provide promising talents.

Service Quality Control

Quality Control Practice

We know clients come from different industries. One of the first things we provide is the commitment to execute the Service Level Agreements (SLA) and create a scorecard for operation metrics.

KPI Control & Back Up Solutions

Maintaining excellent performance is a part of our job to fulfill the needs and delivery

Why Choose Us? - Banking Recovery Sales & Collections

  • Experienced Recovery Team – Skilled professionals with expertise in banking collections.
  • Compliance & Legal Support – Adherence to RBI & NBFC guidelines for ethical recovery practices.
  • Technology-Driven Process – Use of CRM tools and Convax CRM for seamless tracking.
  • Dedicated Field Executives – On-ground agents for vehicle recovery and field collections.
  • 24/7 Customer Support – Ensuring effective communication & faster resolutions.

IT Safeguards & Policy

ISO/IEC 27001:2013 Certification

As part of our continuous efforts to provide our clients with the highest standard of Information Security, we ensure international protection standards in our Intellectual Accounting property, financial database, Call Center contact list, and sensitive electronic data.

We implement an IT security policy to ensure work continuity and emergency response. Biometrics and CCTV system are installed in the office under the security standard.

Why Choose Us? - Vodaphone Telecom Sales & Collections

  • Expert Sales & Recovery Team – Trained professionals with deep telecom industry knowledge.
  • Tech-Driven Operations – Automated dialers, AI-based CRM, and performance analytics.
  • Customer-Centric Approach – Balancing collections with maintaining customer relationships.
  • Regulatory Compliance – Following all telecom industry guidelines for ethical business practices.