Vodaphone Telecom Sales & Collections
Nyraa Tech Solutions is a dynamic BPO service provider specializing in Vodafone sales and collections. With a robust BPO setup and a dedicated team, we focus on customer acquisition, sales, and debt recovery to enhance Vodafone’s market presence and revenue cycle.
Business Nature
We operate as a Sales & Collections Partner for Vodafone, managing:
- New Customer Acquisition – SIM card & plan sales
- Prepaid to Postpaid Plan Promotions
- Bill Payment & Outstanding Dues Collection
- Customer Retention & Win-Back Campaigns
- Telecalling & Field Collection Services
Our BPO Setup
- State-of-the-Art Call Center – Equipped with 50+ Telecallers for seamless customer outreach.
- CRM & Dialer Integration – Utilizing Convax CRM for real-time tracking & efficient process flow.
- Field Executives – On-ground team for customer visits and collections.
Why Choose Us?
- Expert Sales & Recovery Team – Trained professionals with deep telecom industry knowledge.
- Tech-Driven Operations – Automated dialers, AI-based CRM, and performance analytics.
- Customer-Centric Approach – Balancing collections with maintaining customer relationships.
- Regulatory Compliance – Following all telecom industry guidelines for ethical business practices.
Our Vision & Mission
- Vision: To be the most reliable partner for Vodafone’s sales & collections operations.
- Mission: To drive higher sales conversions, minimize defaults, and enhance customer satisfaction through efficient BPO solutions.